Last Updated: August 16, 2025

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name and contact information (email addresses)
• Username and profile information
• Virtual flight and training records
• Communication preferences
• Age verification information (when required)

1.2 Technical Information

• IP addresses and device information
• Browser type and version
• Usage patterns and website analytics
• Log files and system access records

1.3 Communication Records

• Messages sent through our platforms
• Support tickets and correspondence
• Community interaction logs
• Reports and safety incident records

2. How We Use Your Information

2.1 Service Provision

• Managing virtual flight bookings and training records
• Providing customer support and assistance
• Facilitating community interactions and partnerships
• Improving our services and user experience

2.2 Safety and Protection

• Monitoring for inappropriate behavior or safety concerns
• Investigating reports and potential violations
• Verifying age and eligibility for certain services
• Protecting children and vulnerable users
• Cooperating with law enforcement when necessary

2.3 Communication

• Sending service updates and important announcements
• Providing training and educational content
• Responding to inquiries and support requests
• Notifying about safety or security issues

3. Child Protection and Privacy

3.1 Children Under 13

• We do not knowingly collect personal information from children under 13
• If we discover such information, we will delete it immediately
• Parental consent is required for any services involving children under 13
• Special monitoring and protection measures are implemented

3.2 Teenagers (13-17)

• Enhanced privacy settings and content filtering
• Additional monitoring for safety and appropriate interactions
• Parental notification options available
• Restricted access to certain community features

3.3 Safety Monitoring

• All communications involving minors are monitored for safety
• Automated systems detect potential inappropriate behavior
• Manual review processes for flagged interactions
• Immediate action protocols for safety concerns

4. Information Sharing and Disclosure

4.1 We Do NOT Share Information With:

• Third-party advertisers or marketers
• Companies that fail to meet our child safety standards
• Organizations with poor privacy or safety records
• Any entity that cannot demonstrate child protection measures

4.2 We May Share Information With:

• Law enforcement when required by law or for safety
• Trusted partners who meet our strict safety standards
• Service providers who help operate our platform (with strict contracts)
• Parents or guardians of minor users (when appropriate)

5. Data Security

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Incident response procedures for security breaches
• Enhanced security measures for information involving minors

6. Data Retention

• Personal information is retained only as long as necessary
• Account information deleted within 30 days of account closure
• Safety incident records may be retained longer for protection purposes
• Anonymized usage data may be retained for service improvement

7. Your Rights and Controls

7.1 Access and Control

• View and update your personal information
• Delete your account and associated data
• Control communication preferences
• Request data portability or copies of your information

7.2 Safety Controls

• Report inappropriate behavior or safety concerns
• Block or restrict interactions with other users
• Adjust privacy settings and visibility preferences
• Request additional monitoring or protection (for minors)

8. Third-Party Services

We carefully vet all third-party services and require them to meet our privacy and child safety standards. This includes:

• Discord for community communication
• Flight simulation platforms (excluding those that violate our standards)
• Website hosting and security services
• Analytics and performance monitoring tools

9. International Users

If you access our services from outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located. We ensure appropriate safeguards are in place for international data transfers.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Users will be notified of significant changes through our website or Discord server. We encourage you to review this policy periodically.

11. Contact Us

For questions about this Privacy Policy, to exercise your rights, or to report privacy or safety concerns:

• Discord server: discord.gg/p6U8NQGcAS
• Website reporting: Report an Issue